Privacy Policy

1. Overview

This Privacy Policy explains how KZJ Freight, operated by KZJ Innovations Ltd, collects, uses, stores, and shares personal information when customers use our freight forwarding and package consolidation services between the United States and Barbados.

2. Information We Collect

• Identity information, including name and account credentials.
• Contact details, including phone number, email address, and delivery address.
• Shipment information, including supplier, invoice details, item descriptions, and declared values.
• Payment and transaction records relevant to our billing and reconciliation processes.
• Service usage and technical data needed to maintain platform security and performance.

3. How We Use Information

• To provide freight forwarding, package consolidation, customs support, and delivery coordination.
• To verify shipment details, prepare invoices, and process payments.
• To communicate shipment updates, service notices, and account-related messages.
• To prevent fraud, enforce policies, and comply with legal and regulatory obligations.

4. Information Sharing

We do not sell personal information. We may share relevant information with third parties only as needed to provide services or comply with legal obligations, including:

• Airlines, freight handlers, and logistics partners.
• Customs authorities and border agencies.
• Customs brokers and clearance agents.
• Payment processors and financial service providers.
• Regulators, law enforcement, or courts where required by law.

5. Cookies, analytics, and advertising

We use necessary cookies and similar technologies so the website and account features work securely (for example, session and authentication). With your consent, we may also use analytics and advertising technologies, including Google Analytics and the Meta (Facebook) Pixel / Conversions API, to understand how visitors use the site, measure marketing campaigns, and improve Shopping Hub and Buy For Me conversion. These tools may process technical identifiers such as cookie IDs, approximate location derived from IP, pages viewed, and conversion events (for example, registration or completed payment). We do not send payment card numbers, customs documents, or full delivery addresses to advertising platforms.

You can accept or decline analytics cookies via our cookie banner. Essential site functionality continues if you decline marketing analytics. You may change your preference anytime using Cookie preferences in the site footer, or Open cookie preferences.

6. Data Security

We apply commercially reasonable administrative, technical, and organizational safeguards to protect customer information. No data transmission or storage system can be guaranteed as fully secure, and users should also take reasonable measures to protect account credentials.

7. Data Retention

We retain personal information for as long as necessary to provide services, maintain business records, resolve disputes, and comply with legal, tax, accounting, and regulatory requirements.

8. Customer Rights and Choices

Customers may request access to or correction of account information by contacting us. Certain requests may be subject to verification, legal limitations, or mandatory retention requirements.

9. International Transfers

Because our operations involve the United States and Barbados, personal information may be processed or transferred across these jurisdictions in connection with service delivery and compliance activities.

10. Children's Privacy

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children without appropriate authorization.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted through official company channels. Continued use of our services after updates are posted indicates acceptance of the revised policy.

12. Contact

For privacy-related questions or requests, please contact: support@kzjfreight.com